Privacy Policy

Introduction

At Evola Shell, we understand that your financial information is deeply personal. This privacy policy explains how we collect, use, protect, and share your information when you use our budgeting platform and services. We're committed to being transparent about our data practices because trust forms the foundation of effective financial planning.

This policy applies to all services offered through mindaloryphavithas.com, including our budgeting tools, educational resources, and customer support services. By using our platform, you're agreeing to the practices described in this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, set up budget categories, or contact our support team. This includes:

• Name, email address, and contact information
• Financial goals and budget preferences
• Transaction categories and spending patterns you input
• Communication preferences and feedback
• Support inquiries and correspondence

Usage Information

We automatically collect certain information about how you interact with our platform. This helps us improve our services and provide you with a better budgeting experience:

• Pages visited and features used within our platform
• Time spent on different sections of the site
• Device information including browser type and operating system
• IP address and general location information
• Referral sources and search terms used to find us

Financial Data

We only collect financial information that you voluntarily provide to help with your budgeting goals. We never access your bank accounts directly or store sensitive financial account details. The financial data we may collect includes budget amounts, spending categories, and financial goals you set within our platform.

How We Use Your Information

Your information helps us provide personalized budgeting tools and improve our platform. Here's how we use the data we collect:

• Providing and maintaining your budgeting dashboard and tools
• Personalizing your experience based on your financial goals
• Sending you important updates about your account and our services
• Responding to your questions and providing customer support
• Analyzing usage patterns to improve our platform and develop new features
• Ensuring the security and integrity of our services
• Complying with legal obligations and preventing fraud

We believe in using your data responsibly. We'll never sell your personal information to third parties or use it for purposes unrelated to providing you with excellent budgeting tools and financial education.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information. However, we may share your information in specific, limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These companies may access your information only to perform specific tasks on our behalf, such as hosting our website, processing payments, or providing customer support tools. All service providers are contractually required to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public, including fraud prevention and security purposes.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner. We would notify you of such a transfer and any changes to how your information is handled.

Data Security and Protection

We take the security of your information seriously and implement multiple layers of protection:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure data centers with physical and digital access controls
• Regular staff training on data protection and privacy practices
• Incident response procedures for any potential security breaches

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

You can access and update most of your personal information directly through your account dashboard. If you need help accessing or correcting your information, contact our support team.

Data Deletion

You can request deletion of your account and associated personal information at any time. Some information may be retained for legal or legitimate business purposes, such as preventing fraud or complying with financial regulations.

Communication Preferences

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or updating your preferences in your account settings. You'll continue to receive important account-related communications.

Data Portability

Upon request, we can provide you with a copy of your personal information in a structured, commonly used format. This allows you to transfer your data to another service if you choose.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on the type of information:

• Account information: Retained while your account is active and for up to 7 years after closure for legal compliance
• Usage data: Typically retained for 2-3 years for analytics and service improvement
• Support communications: Retained for 5 years to maintain service quality and resolve issues
• Financial goals and budget data: Retained while your account is active and deleted upon account closure unless you request otherwise

We regularly review our data retention practices and delete information that's no longer needed for legitimate business purposes.

International Data Transfers

As an Australian-based company, we primarily store and process your information within Australia. However, some of our service providers may process data in other countries with adequate data protection standards. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are designed for adults managing their personal finances. We don't knowingly collect personal information from children under 13. If we discover we've collected information from a child under 13, we'll delete it promptly. Parents who believe their child has provided us with personal information should contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. These technologies help us remember your preferences, analyze site usage, and provide personalized content. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). We also use analytics tools to understand how users interact with our platform, helping us make improvements and develop new features.